We offer a range of staff management services, including:

 

Household

  • Development of household protocols and procedures

  • Fully comprehensive staff training

  • Security and safety procedures


Staff

  • Detailed job descriptions and clearly outlined duties and responsibilities

  • Fully local, state and federal compliant and comprehensive employee handbooks

  • Nanny Training – tailored one on one training and guidelines to best suit the needs of you and your children

  • Housekeeper Training - customized training, such as laundry care, table and service etiquette and Executive Housekeeper training

  • Offsite class in nutrition and food preparation.


Detailed Staff Schedules

  • Master staff schedule

  • Weekly light, deep cleaning and daily maintenance check lists

  • Daily walk-through property check lists

  • Directions for opening and closing of residence, including bi annual and seasonal


Service

  • Proper table setting and silver service etiquette

  • Proper cleaning techniques and clothing care

  • White glove cleaning and home organization


Staff Training and Management

  • Coaching and development of employees

  • Monthly staff meetings

  • Uniform guidance