Household and Training Manuals

As former Estate Managers, we enjoy nothing more than a set of fully comprehensive household manuals that make everyones life easier!  Structure and clear direction ensures that all staff are at ease and fully informed as to the duties and expectations of their role.  We will provide you with customized household manuals, in depth on-site staff training.  

Fully comprehensive, bespoke household manuals:

  • Estate Manual - Home systems, operational and maintenance, contact list

  • Housekeeping - Procedures and Standards, including Laundry Care, Food and Beverage Service, Maintenance and care of specialized materials and suffices, selection of proper cleaning products.

  • AV Instructions - this will include SmartHome trouble shooting and equip staff in resolution of issues.

  • Exterior Services - Pool, Sprinklers, Gate, Garage, Speakers and Lighting etc. 

  • Inventories – Household Supplies, art, china, silver, crystal, food and beverage preferences. 

  • Warranty Information and contractor manuals.

  • Security and safety procedures.