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Luxury Staffing for Private Households, Yachts & Private Aviation
Heritage & Company provides discreet, highly personalized recruitment for UHNW individuals, families, family offices and private operations across the United States.
Core Staffing Services
Household & Estate Staffing
Discreet, personalized recruitment for private households and estates, tailored to each residence, role and service standard.
Private Aviation Staffing
Recruitment for experienced private aviation professionals serving UHNW individuals, family offices and private flight operations.
Yacht Staffing
High-touch recruitment for private yacht crew across interior, deck, galley, technical and leadership roles.
Why Heritage & Company
Private service requires more than matching a résumé to a role. Heritage & Company approaches every search with discretion, personal attention and a clear understanding of the household, operation and expectations behind the position.
Personalized Search
Every search begins with the specific needs, environment and service standards of the client.
Discretion & Confidentiality
Privacy and professional judgment are treated as essential throughout the recruitment process.
Thoughtful Screening
Candidates are evaluated for relevant experience, references, qualifications and suitability for the role
The Right Fit
Skills matter, but long-term success also depends on communication style, expectations and compatibility with the private environment.
How It Works
1. Discovery & Role Definition
We begin by understanding the role, environment, expectations and service standards required for a successful placement.
2. Search & Screening
Heritage & Company conducts a focused search and evaluates candidates for relevant experience, qualifications, references and fit.
3. Candidate Introductions
Selected candidates are presented for consideration so clients can evaluate experience, communication style and compatibility.
4. Placement & Follow-Up
Once the right candidate is selected, Heritage & Company supports the placement process and follows up after the hire.
Estate Services
Estate Management
Private estate management for luxury residences, second homes and complex households, with coordination tailored to each property and service standard.
Staff Management & Training
Support for private-service teams through clearer standards, schedules, training and household procedures.
Household Manuals / H.O.M.E.
Customized household operations manuals and H.O.M.E. systems designed to document routines, standards and essential estate information.
Corporate & Legal Staffing
Heritage & Company also provides personalized staffing support for selected corporate and legal roles, with an emphasis on discretion, fit and high-touch service.
Trusted by Private Clients
Long-Term Staffing Relationships
Long-term client using Heritage for staffing across multiple properties, highlighting the team's ability to find candidates who genuinely fit the household and existing team.
— KC, Bel Air & Malibu, CA
High-Touch Placement Service
Heritage is praised for responsive, thorough placement support and for making a stressful hiring process significantly easier for the client.
— JW, Bel Air, CA
Staffing & Estate Expertise
After supporting a newly purchased luxury residence, Heritage also helped the client identify outstanding candidates for household staffing.
— BA, Beverly Hills, CA
Insights
Explore practical guidance on private staffing, estate operations and the people behind exceptional private service.
How to Hire Household Staff for a Luxury Private Residence
How Many Household Staff Do You Need?
Estate Management vs. Property Management
Tell Us Who You Need
Every search begins with understanding the role, environment and expectations behind the hire. Tell Heritage & Company what you need, and start a confidential staffing conversation with our team.
Client Resources
Heritage offers a full range of services geared toward keeping your estate operating seamlessly. We are dedicated to providing an unparalleled service in order to streamline your home and make your life easier. Whether this entails securing you with the best qualified and fully vetted staff for you and your family or hands on property management, training existing staff, managing vendors, implementing new systems and processes, we are excited to help.
Client Resources
Heritage offers a full range of services geared toward keeping your estate operating seamlessly. We are dedicated to providing an unparalleled service in order to streamline your home and make your life easier. Whether this entails securing you with the best qualified and fully vetted staff for you and your family or hands on property management, training existing staff, managing vendors, implementing new systems and processes, we are excited to help.
Household Staffing
How many staff members do you need to support the smooth running of your property and lifestyle? Recruiting the highest caliber of domestic staff, we are committed to personally assisting you at every stage of the hiring and placement process and beyond in order to ensure the perfect match.
STAFF MANAGEMENT
Our hands on household experience equips us to identify what your needs are and implement successful strategies. Whether it be working with new or existing staff, revising schedules, food and beverage service training, helping to manage expectations by devising detailed job descriptions.
HOUSEHOLD AND TRAINING MANUALS
As former Estate Managers, we enjoy nothing more than a set of fully comprehensive household manuals that make everyones life easier! Structure and clear direction ensures that all staff are at ease and fully informed as to the duties and expectations of their role.
REQUEST HELP
What do you need our help with:
Household Staffing
Hands-on Property Management
Staff Management
Household and Training Manuals
Property Management
Property Management
HEM offers fully customized on-site/remote property management services giving you the privacy that you deserve to enjoy your home. We offer an in depth assessment of your property, both interior and exterior, in order to further understand your needs and devise a game plan.
Staff Training
Staff Training
We offer a range of staff management services, including:
Household
Development of household protocols and procedures
Fully comprehensive staff training
Security and safety procedures
Staff
Detailed job descriptions and clearly outlined duties and responsibilities
Fully local, state and federal compliant and comprehensive employee handbooks
Nanny Training – tailored one on one training and guidelines to best suit the needs of you and your children
Housekeeper Training - customized training, such as laundry care, table and service etiquette and Executive Housekeeper training
Offsite class in nutrition and food preparation.
Detailed Staff Schedules
Master staff schedule
Weekly light, deep cleaning and daily maintenance check lists
Daily walk-through property check lists
Directions for opening and closing of residence, including bi annual and seasonal
Service
Proper table setting and silver service etiquette
Proper cleaning techniques and clothing care
White glove cleaning and home organization
Staff Training and Management
Coaching and development of employees
Monthly staff meetings
Uniform guidance
